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Terms and Conditions

GENERAL

• Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed.

• Check-out time: 12:00 noon.

• Check-in time: 14:00 PM.

• Major credit cards accepted: Mastercard, Visa, Dinner, JCB, American Express

• All rates are subject to change without prior notice.

• Deposit 50% of total room charge for guaranteed reservation.

CHILDREN POLICY

Accommodation: Free of charge for maximum 02 children under 5 years old staying with adults using existing beds. Extra bed charge USD15/extra bed ( included breakfast, tax & service charge)

Meals: Extra breakfast for children from 5 to 10 years old without extra bed should be charged ( dicount 30% from adult price ). Children under 5 years old is free.

CANCELLATION POLICY

All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:

1/ Individuals: under 10 rooms .

Peak  Season
(January, February, June, July, August & December)

Low Season
(March, April, May, September, October & November)

No charge if cancellation is made 14 days prior  arrival date No charge if cancellation is made 07 days prior arrival date
50% charge if cancellation is made from 7 to 14 days prior arrival date 50% charge if cancellation is made from 3 to 7 days prior arrival date
Full charge if cancellation is made less than 7 days prior  arrival date Full charge if cancellation is made less than 03 days prior arrival date
No-show: full charge on all rooms and reserved services.

Note: (%) equal room charge total length of stay.

Meal: below 20 pax

* Cancellation is made 24 hours prior arrival date: No charge

* Cancellation is made less than 24 hours prior arrival date: Full charge

 

2/ Group: from 10 rooms up

Peak & Season
(January, February, June, July, August & December)

Low Season
(March, April, May, September, October & November)

No charge if cancellation is made 45 days prior arrival date No charge if cancellation is made 30 days prior arrival date
50% charge if cancellation is made from 30 to 45 days prior arrival date 50% charge if cancellation is made from  14 to 30 days prior arrival date
75% charge if cancellation is made from 14 to 30 days prior arrival date 75% charge if cancellation is made from 7 to 14 days prior arrival date
Full charge if cancellation is made less than 14 days prior arrival date Full charge if cancellation is made less than 7 days prior arrival date
No-show: full charge on all rooms and services reserved

 

Meal: over 20 pax

  • Cancellation is made 48  hours prior arrival date: No charge.
  • Cancellation is made less than 48  hours prior arrival date: Full charge

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